Clinical Trials British Columbia is committed to enhancing the clinical trial experience by learning from the perspectives of patients and participants, making clinical trials more accessible and beneficial to the public.
Our initiatives focus on improving how people engage with clinical trials — from understanding the risks and benefits to receiving results and staying informed throughout the process.
With REACH BC, we help researchers recruit participants for clinical trials and share their research results back to communities. We also collaborate with organizations like the BC SUPPORT Unit, Clinical Trials Ontario, and Network of Networks (N2) to strengthen participant involvement at every stage of the research process.
Why participant experience matters
Clinical research not only advances science but also gives patients access to promising new treatments and high-quality care. Ensuring a positive participant experience is essential to:
- Encouraging broader participation
- Supporting recruitment and retention
- Improving trust and transparency in research
- Aligning with ethical guidelines and public expectations
Access tools and resources

Best practices toolkit: Communicating results with clinical trial participants
We’ve developed an online toolkit focusing on communication practices that help participants feel more informed and valued, building on the surveys and results of a provincial working group on improving recruitment and retention in clinical trials in BC.
The toolkit consists of:
- Best practice recommendations: clear guidelines with examples on how to enhance communication with participants
- Templates: ready-to-use templates with helpful instructions
- Promotional materials: resources to promote effective communication practices within your organization
By following the recommendations and using the resources, research teams can improve the overall experience of participants, which also leads to higher retention and willingness to participate in research.